PRIVACY POLICY
Last Update & Effective Date: March 4, 2025
Operated by Creatorjoy Inc. d/b/a Dr. Steve Keen
Business Address: 12703 Canso Place, Calgary, Alberta, Canada, T2W3A8
1. Introduction
Thank you for being part of our community at Creatorjoy Inc., doing business as Dr. Steve Keen (“Company,” “we,” “us,” or “our”). We are committed to protecting your personal information and respecting your privacy rights. This Privacy Policy (“Policy”) explains how we collect, use, disclose, and safeguard your personal information when you use our website (https://stevekeenfree.com) and related platforms, channels, or services (collectively, the “Site”).
If you have any questions or concerns about our practices regarding your personal data, please contact us at help@profstevekeen.me.
2. What Information Do We Collect?
We collect personal information that you voluntarily provide when:
Registering on the Site or one of our platforms (e.g., Skool, Zoom).
Expressing interest in our products or services.
Participating in Site activities (e.g., posting comments or testimonials).
Communicating with us via email, phone, chat, or mail.
Types of personal data we may collect include (but are not limited to):
Contact Details: Name, phone number(s), email address(es), mailing address(es).
Account Credentials: Usernames, passwords, authentication data.
Billing Information: Debit/credit card numbers, billing addresses, payment details.
Preferences & Interests: Communication preferences, requested product/services, feedback forms.
Other Voluntary Data: Job title, organization, or other profile information you choose to share.
3. How Do We Use Your Information?
We process personal information for the following purposes, either with your explicit consent, to fulfill a contract, to comply with legal obligations, or to pursue legitimate business interests:
Account Creation & Login: Managing your user account(s) on our platforms.
Service Delivery: Fulfilling your subscriptions, orders, or digital access.
Communications: Sending marketing emails, newsletters, or promotional offers; providing account updates or administrative notices.
Customer Support: Responding to inquiries, troubleshooting, and providing technical or billing assistance.
Program Facilitation: Delivering live sessions, course materials, or any additional resources related to Dr. Steve Keen’s content.
Enforcement: Upholding our Terms of Service, Fulfillment and Support Policy, or other legal agreements.
Legal & Regulatory Compliance: Meeting applicable laws, regulations, or lawful requests by public authorities.
4. Telemarketing & Communication Consent
By providing your phone number, email address, or other contact details through submission forms, chatbots, or account registration, you expressly opt in to receiving automated and manual communications from us, including but not limited to:
Emails, SMS/text messages, calls (including WhatsApp), voicemails, and in-app/platform messages.
Promotions, updates, and offers related to our educational content or services.
Reminders and announcements about events, sessions, or policy changes.
Do Not Call Lists & International Laws:
By providing your contact details, you acknowledge that local do-not-call regulations or other telemarketing laws may not prevent us from contacting you, since you are giving explicit, voluntary consent.
You assume responsibility for verifying the telemarketing rules in your jurisdiction; you agree that your submission of contact data constitutes valid consent to such communications, to the extent permissible by law.
Opt-Out:
You can withdraw consent at any time by clicking “unsubscribe” in emails or contacting help@profstevekeen.me.
We will make every effort to respect your opt-out request promptly, typically within 3–10 business days or more depending on support volume.
Disclaimer: While we strive to comply with relevant telemarketing and anti-spam laws (e.g., CASL), no policy can guarantee immunity from all legal claims. By using our services, you agree not to initiate legal action against us for telemarketing communications so long as we adhere to the consent-based procedures outlined above, except as may be required by law.
5. Will Your Information Be Shared?
We may share personal data under the following circumstances:
Consent: You have given us explicit permission to share your data for a specified purpose.
Service Providers: We use third-party vendors (e.g., payment processors, email marketing platforms, hosting services) to help operate the Site. These service providers access your data only to perform tasks on our behalf and under obligations of confidentiality.
Legal Requirements: We may disclose information if required by law, court order, or if we believe it’s necessary to investigate or address suspected fraud, threats to safety, or violations of our policies.
Business Transfers: In the event of a merger, acquisition, or asset sale, we may transfer user data to the new entity.
We do not sell your personal information to third-party advertisers.
6. International Data Transfer
Although our primary operations are based in Calgary, Alberta, Canada, we may process or store data on servers located within or outside Canada, including the United States. If you access our Site from outside Canada, you understand your data may be transferred to—and stored or processed in—Canada or other jurisdictions where privacy laws may differ. By providing personal information, you consent to this transfer and processing in accordance with this Policy.
7. Social Logins & Integrations
If you register or log into our services using social media integrations (e.g., Facebook, Google), we may receive certain profile information (name, email, etc.) from those providers. We will use this data according to this Policy.
8. Retention of Your Information
We retain personal data for as long as reasonably necessary to fulfill the purposes outlined in this Policy or comply with legal obligations. The duration may vary depending on factors such as:
Regulatory requirements,
Contractual obligations,
Pending litigation or investigations.
Once retention is no longer required, we securely destroy or anonymize your data.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of electronic transmission or storage is perfectly secure. By using our Site, you acknowledge that we cannot guarantee absolute data security against cybercriminals or other unauthorized third parties.
10. Minors & Age Restrictions
Our services are intended for users at least 18 years of age. We do not knowingly collect personal data from children under 18. If you believe a minor’s personal information has been shared with us, contact help@profstevekeen.me, and we will promptly delete it once verified.
11. Your Privacy Rights
Depending on your jurisdiction (e.g., Canada, California, or the European Economic Area), you may have certain privacy rights, such as:
Right to Access: Request information about how we process your data and obtain a copy.
Right to Rectify: Update or correct inaccuracies in your personal data.
Right to Erasure: Ask us to delete your information, subject to certain exceptions (e.g., legal compliance).
Right to Restrict Processing: Limit how we handle your data under specific circumstances.
Right to Withdraw Consent: Where applicable, revoke previously given consent at any time without affecting the lawfulness of processing before withdrawal.
To exercise any rights, please email help@profstevekeen.me. We will respond within a reasonable timeframe (generally 3–10 business days or more, subject to workload and verification requirements).
12. Do-Not-Track Signals
We do not currently recognize automated browser signals regarding tracking mechanisms (e.g., “Do Not Track” requests). Standards for implementing DNT remain in flux, and we will reevaluate if global standards are established.
13. California Residents & Other Jurisdictions
Certain regions, such as California, provide additional privacy rights. If you are a California resident, you have the right to request specific information about our data collection and sharing practices. For more details, or if you are unsure of your jurisdiction’s rights, please email us at help@profstevekeen.me.
14. No Lawsuits for Telemarketing
By using our Site and voluntarily providing your contact details, you expressly consent to telemarketing communications from us (and our service providers on our behalf), regardless of any Do Not Call or similar registry. You also agree not to initiate or join legal actions against us for contacting you under this consent, except where otherwise required by applicable law. This provision does not waive any rights under Canadian or other national consumer protection laws but clarifies our understanding that you have intentionally and voluntarily opted in.
15. Updates to This Policy
We may update this Privacy Policy from time to time. The “Effective Date” at the top of this Policy indicates the most recent revision. We encourage you to review this Policy periodically to stay informed about our handling of personal data. Continued use of our Site after any changes signifies your acceptance of the revised Policy.
16. Dispute Resolution
Initial Attempt: Please contact us first at help@profstevekeen.me if you have any privacy-related disputes or concerns, giving us at least 10 business days to investigate and respond before taking further action.
Governing Law & Venue: Any disputes arising under this Policy are subject to the laws of the Province of Alberta and the applicable federal laws of Canada, in accordance with our Terms of Service.
No Class Actions: Where permitted by law, you agree to resolve disputes individually and waive any right to participate in class or consolidated actions.
17. Contact Us
If you have questions, concerns, or feedback regarding this Privacy Policy or our data practices, please contact us at:
Email: help@profstevekeen.me
Mailing Address:
Creatorjoy Inc.
12703 Canso Place
Calgary, Alberta, Canada, T2W3A8
Phone/WhatsApp: +1 307 522 1636
We generally respond within 3–10 business days or more, depending on the complexity of your request.
By continuing to use our Site, you acknowledge that you have read, understood, and agree to this Privacy Policy, including any updates posted here.